The colorado civil rights division plays a vital role in protecting employees, tenants, and consumers from discrimination across the state. If you believe you have been treated unfairly at work, denied housing, or discriminated against in a public place, this agency is designed to help. Understanding how the division works, what laws it enforces, and how to file a complaint can empower you to protect your rights.
In this complete guide, we will explain what the Colorado Civil Rights Division does, how it connects with state and federal laws, and what steps you can take if you face discrimination.
What Is the Colorado Civil Rights Division?
The Colorado Civil Rights Division (CCRD) is a state agency responsible for enforcing Colorado’s anti-discrimination laws. It operates under the umbrella of the Colorado Department of Regulatory Agencies (DORA). The division investigates complaints related to discrimination in employment, housing, and public accommodations.
Its main goal is to ensure equal treatment for all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, age, marital status, or other protected characteristics under Colorado law.
The division also works closely with the Colorado Civil Rights Commission, which reviews cases and may conduct hearings when necessary.
Laws Enforced by the Colorado Civil Rights Division
The Colorado Civil Rights Division enforces several important laws designed to protect individuals from discrimination.
Colorado Anti-Discrimination Act (CADA)
One of the most significant laws enforced by the division is the Colorado Anti-Discrimination Act (CADA). This state law prohibits discrimination in employment, housing, and public accommodations.
Under CADA, employers in Colorado cannot discriminate against employees or job applicants based on protected characteristics. The law also protects individuals from harassment and retaliation for reporting discrimination.
Federal Partnership with EEOC
The division often works in partnership with the Equal Employment Opportunity Commission (EEOC). When someone files a discrimination complaint with the Colorado Civil Rights Division, it may be “dual-filed” with the EEOC. This helps ensure that both state and federal rights are protected.
This partnership streamlines the process so individuals do not need to file separate complaints at the state and federal levels.
Areas Covered by the Colorado Civil Rights Division
The Colorado Civil Rights Division handles complaints in three major areas:
1. Employment Discrimination
Employment discrimination cases are among the most common complaints. The division investigates claims involving:
- Hiring discrimination
- Wrongful termination
- Unequal pay
- Harassment
- Retaliation
- Failure to provide reasonable accommodation
For example, if an employee is denied a promotion because of their race or disability, the division may investigate the employer’s practices to determine whether discrimination occurred.
2. Housing Discrimination
The division also enforces fair housing laws. Landlords, property managers, and sellers cannot refuse to rent or sell property based on protected characteristics. This includes discrimination in:
- Rental applications
- Mortgage lending
- Property advertising
- Evictions
If a tenant believes they were denied housing because of their national origin or disability, they can file a complaint with the division.
3. Public Accommodations
Businesses open to the public must treat customers equally. Restaurants, hotels, retail stores, and service providers cannot deny service based on race, gender identity, religion, or other protected traits.
The division investigates complaints when individuals believe they were unfairly treated in public spaces.
How to File a Complaint with the Colorado Civil Rights Division
If you believe you have experienced discrimination, you can file a complaint directly with the Colorado Civil Rights Division.
Step 1: Submit an Intake Form
The process typically begins with an intake form. This form collects information about the incident, including dates, parties involved, and details of what happened.
Step 2: Investigation
If the division determines that your complaint falls under its jurisdiction, it will begin an investigation. Investigators may:
- Request documents from the employer or landlord
- Interview witnesses
- Review policies and communications
- Analyze employment or housing records
The goal is to determine whether there is probable cause to believe discrimination occurred.
Step 3: Mediation Option
In many cases, the division offers mediation. Mediation allows both parties to resolve the issue voluntarily without a formal hearing. This can save time and resources while providing fair solutions.
Step 4: Determination and Next Steps
If probable cause is found, the case may move forward to the Colorado Civil Rights Commission for a formal hearing. If no probable cause is found, the complainant may still have the option to pursue the matter in court.
Constructive Discharge and the Colorado Civil Rights Division
Sometimes employees are not directly fired but are forced to quit because of intolerable working conditions. This is known as constructive discharge.
Under Colorado law, if an employer creates a hostile environment or discriminatory conditions that make it impossible for an employee to continue working, the resignation may be treated as a termination.
The Colorado Civil Rights Division can review constructive discharge claims as part of employment discrimination investigations.
How to Prove Discrimination in Colorado
Proving discrimination can be challenging, but there are key steps that strengthen a case.
Document Everything
Keep detailed records of:
- Emails and messages
- Performance reviews
- Disciplinary actions
- Witness statements
Documentation can show patterns of unequal treatment.
Show Unequal Treatment
If similarly situated employees outside your protected class were treated more favorably, that evidence can support your claim.
Demonstrate Pretext
In many cases, employers provide a legitimate reason for their actions. However, if you can show that the reason is false or inconsistent, this may indicate discrimination. This concept is often referred to as “pretext” in discrimination law.
The Colorado Civil Rights Division carefully examines employer justifications during investigations.
Retaliation Protections
It is illegal for employers or landlords to retaliate against individuals for filing a discrimination complaint or participating in an investigation.
Retaliation may include:
- Termination
- Demotion
- Harassment
- Negative performance reviews
If retaliation occurs, the division can investigate that claim separately.
Remedies Available Through the Colorado Civil Rights Division
If discrimination is found, several remedies may be available:
- Back pay
- Job reinstatement
- Policy changes
- Compensatory damages
- Training requirements for employers
The goal is both to correct the harm done to the individual and to prevent future discrimination.
Why the Colorado Civil Rights Division Matters
The Colorado Civil Rights Division serves as an essential safeguard for fairness and equality in the state. Without enforcement agencies like this, anti-discrimination laws would have little practical impact.
By investigating complaints and holding violators accountable, the division helps create safer workplaces, fair housing opportunities, and inclusive communities.
It also provides education and outreach programs to help employers, landlords, and businesses understand their responsibilities under Colorado law.
When to Contact an Attorney
While individuals can file complaints directly with the division, consulting with an employment or civil rights attorney may help strengthen your case. An attorney can:
- Evaluate your claim
- Help gather evidence
- Represent you during mediation or hearings
- Advise on filing a lawsuit if necessary
Legal guidance can be especially important in complex cases involving multiple claims or significant damages.
Final Thoughts
The Colorado Civil Rights Division plays a critical role in enforcing equal rights across employment, housing, and public accommodations in Colorado. Through its partnership with federal agencies and its enforcement of state laws like the Colorado Anti-Discrimination Act, it provides a clear pathway for individuals to challenge unfair treatment.
If you believe you have experienced discrimination, acting quickly is important. Filing a complaint within the required time limits ensures that your rights are protected.
Understanding how the division works empowers you to take control of your situation. Whether you are facing workplace discrimination, housing denial, or retaliation, the Colorado Civil Rights Division exists to help ensure fairness, accountability, and equal opportunity for all Colorado residents.

